Who operates this website
This website is operated by Purety Aesthetics LTD (the “Company”, “we”, “us”), a private limited company registered in England and Wales, company number 17036249, with a registered office in Portsmouth, England. You can contact us at [email protected].
Information we collect
We collect the information you choose to provide through our treatment enquiry and contact forms. This may include your name, email address, optional phone number, location or postcode area, preferred appointment type, skin goals and any message you send us.
Please do not submit detailed medical records, prescription information, ID documents, payment details or other sensitive personal information through the forms on this website. Suitability and treatment details are discussed directly before any appointment is agreed.
How we use your information
- To respond to your treatment enquiry or question by email.
- To discuss treatment suitability, preparation and appointment details with you.
- To communicate with you about your enquiry.
We do not sell your information, and we do not use it for unrelated marketing without your consent.
Lawful basis
In plain English, we rely on:
- Your consent and our legitimate interest in responding to you, when you submit an enquiry.
- Legitimate interests in operating and securing our website and responding to genuine enquiries.
Email communication
When you contact us, we use your email address to reply and to continue any conversation about your enquiry. Please avoid sending sensitive personal or medical information by email.
Retention
We keep enquiry information only for as long as reasonably necessary to respond to you and for related record-keeping, after which it is deleted or anonymised.
Your rights
You have rights over your personal data, including the right to:
- access the information we hold about you;
- ask us to correct inaccurate information;
- ask us to delete information where appropriate;
- object to or restrict certain processing.
To exercise any of these rights, email us at [email protected].
Cookies
Information about how this website uses cookies is set out in our Cookie Policy.
Changes to this policy
We may update this policy from time to time. The date at the top of the page shows when it was last updated.